Navigation

All Countries

Solutions

Multi-Country Operations Enterprise & White-Label Field Workforce

Industries

NGOs & INGOs Security Companies Hospitals & Healthcare See all industries → Platform & Modules Salary Calculators Pricing Blog
Certificates · compliance · skills · audit-ready

Never Miss
a Renewal.
Never Fail an Audit.

Driving licences. Professional registrations. Mandatory anti-bribery training. Forklift certifications. SmartHR tracks every certificate, every compliance course, every skill gap — and produces an audit-ready pack on demand.

Expiry alerts Skill matrix Audit pack
Expiring next 90 days
12 certificates · 8 employees
Action needed
Driver's licence
James M.
7 days
Forklift operator
Brian K.
23 days
ICPAK practising cert
Sarah W.
45 days
Fire warden
Faith O.
67 days
First aid
Joseph L.
82 days
Renewal alerts 90 / 60 / 30 / 7 days
Sound familiar?

Compliance training, the way it usually goes.

Forklift cert expired six months ago

Found out yesterday because the warehouse manager noticed Brian wasn't allowed to drive. Operations halted. Customer order delayed.

Driver renewed his licence — but nobody knows

James renewed last month. The renewal lives in his glovebox. HR has no record. ISO auditors flag it as missing.

Annual anti-bribery training? Half-done.

You sent the annual reminder. 60% completed. The rest were promised "next week" three months ago. Compliance manager is sweating.

$340K training budget, no ROI story

You spent $340K last year. The CFO asks where it went. You have invoices. You don't have a story about what it changed.

What we track

Five categories. One source of truth.

Whether it's a 30-minute e-learning module or a three-year MBA — if it builds capability, it's tracked.

Certifications & licences

Driving, professional (ICPAK, ICAN, MDDR, KIPI), trade (forklift, crane, food handling), HSE — with issue date, expiry, and renewal alerts.

Mandatory compliance

Anti-bribery, GDPR, safeguarding, anti-harassment, fire safety, OSH. Scheduled per role and country, chased automatically until complete.

Skills & competencies

Skill matrix per role, employee's actual proficiency, gap analysis. Drives development plans and successor planning.

Sponsored study

Long-term sponsorship (MBA, professional qualifications). Tuition, exam fees, study leave, service bonds, repayment recovery.

Workshops & on-the-job

Internal workshops, external courses, vendor training, on-the-job sign-offs. All count toward the audit trail.

Budget & ROI

Spend per employee, per role, per country. Tied to performance outcomes so the CFO sees what training actually changed.

Certificate expiry tracking

90, 60, 30, 7 — never 0.

Every regulated role in your organisation has at least one expiring document. SmartHR knows about all of them and chases the right person at the right time.

  • Alerts to the employee, line manager, and HR — escalating cadence.
  • Renewal documents uploaded directly from the mobile app.
  • Auto-block from regulated tasks if a critical cert lapses (e.g., driver, operator).
  • Bulk renewal report by month for budget planning.
  • Audit log: who renewed, when, with what evidence.
Mary K. · active certifications
ICPAK practising cert
245 days
Expires 2026-12-31
Driver's licence (Class B)
352 days
Expires 2027-04-18
First aid (St John)
95 days
Expires 2026-08-04
Anti-bribery (annual)
42 days
Expires 2026-06-12
GDPR for managers
254 days
Expires 2027-01-10
Mandatory compliance

Annual training that actually completes.

Schedule per role, chase per employee, escalate to manager, escalate to HR. Compliance dashboard shows exactly where you are.

Anti-bribery & ABC
Annual
Completion 98%
GDPR / data protection
Annual
Completion 94%
Safeguarding (NGOs)
Annual
Completion 100%
Fire safety
Biennial
Completion 89%
OSH (Kenya OSH Act)
Annual
Completion 92%
Anti-harassment
Annual
Completion 97%
Auto-chase logic

Reminders to the employee at week 1, week 2. Escalation to line manager at week 3. HR notification at week 4. Compliance officer pack of overdue at week 5. Configurable per course and per country.

Skills & gaps

A heat-map of every gap in your organisation.

Define what each role needs. Capture what each employee has. The difference is your training plan.

Skill matrix · Programmes team · Q2 2026
Skill Mary K. Brian O. Faith W. Joseph L. Sarah M.
Donor reporting 4 3 5 2 4
M&E framework 4 2 4 3 5
Stakeholder management 5 4 4 3 4
Field operations 3 5 3 5 2
Budget management 4 2 3 2 5
Safeguarding (cert) 5 5 5 5 5
5 — expert 4 — strong 3 — adequate 2 — gap 1 — critical

Drill into any cell to see the employee's training history and recommended next courses.

Training spend · 2026 YTD
$184,300
54% of budget
Sponsored study $82,000 · 45%
Mandatory compliance $31,000 · 17%
Professional certs $28,000 · 15%
Workshops & conf. $24,000 · 13%
On-the-job training $12,000 · 7%
Other $7,300 · 4%
Linked to performance gains 73% of spend
Budget & ROI

Show the CFO what training actually changed.

Training is one of the easier line items to cut when budgets tighten — because L&D rarely connects spend to outcomes. SmartHR ties every training event to the employee's performance ratings, certification status, and skill matrix progression.

  • Spend per employee, per role, per country, per cost centre.
  • Tied to grants for NGO donor reporting (training is allowable cost).
  • Sponsored-study commitments tracked through to completion.
  • Service bonds & repayment recovery via payroll if employee leaves.
  • Pre/post performance comparison for major training programmes.
Audit-ready, always

When the auditor walks in, you click one button.

ISO, OSH, KEBS, NEMA, donor audits — they all want the same thing: proof that the right people had the right training at the right time. SmartHR generates the evidence pack on demand.

Per-employee pack

Course names, dates, providers, certificates, exam scores. Single PDF.

Per-team pack

Bulk export for an entire team or country, formatted by employee.

Standard formats

ISO 9001/14001/45001, OSH inspection, KEBS, NEMA, PEPFAR/Global Fund donor audits.

Common questions about training & compliance

Don't see yours? Ask the team →

Yes. Each employee has a list of certifications with type, issuing body, issue date, and expiry date. Alerts fire to the employee, line manager, and HR at 90, 60, 30, and 7 days before expiry. Renewal documents can be uploaded directly from the mobile app.
Each role has required compliance courses (e.g. Anti-Bribery, GDPR, Safeguarding, Fire Safety, OSH). The system schedules them at the right intervals — annual, biennial, on-hire — and chases incomplete employees automatically. Compliance dashboard shows percent-complete by team and country.
Yes. Define a skill matrix per role — required skills, desired skills, certification requirements. Each employee's actual skills are tracked against their role's matrix. The gap is the training plan.
A heat-map by team and skill. Green = covered, amber = underdeveloped, red = critical gap. Drill down to individual employees and recommend specific courses or sponsored study to close the gap.
Yes. Course fees, exam fees, materials, travel, accommodation, study leave — all captured per training event. Reports break spend down by employee, role, country, cost centre, and (for NGOs) grant.
Yes. Long-term study sponsorship (e.g. MBA, professional accountancy) is tracked with tuition payments, exam vouchers, study-leave entitlement, and any service-bond agreements. Repayment recovery via payroll if an employee leaves before bond completion.
SmartHR doesn't replace specialist LMS content (Coursera, LinkedIn Learning, etc.). It tracks completion of any training — wherever it happens — and pulls completion data via integrations or upload. The compliance and certification record is what matters; the content stays where it lives best.
Generate a training pack PDF for any employee, any period. Course names, dates, providers, certificates, proof of completion. Ready for ISO 9001/14001/45001 audits, OSH inspections, KEBS, NEMA, or donor audits. Bulk pack covers entire teams.

Walk into your next audit confident.

Tell us your roles, your regulators, and your cert mix. We'll show you a demo with a real audit pack generated on the spot.